This Privacy Policy explains what personal data zk999 collects from registered players in Pakistan, how we use it, who we may share it with, how we protect it, and what rights you hold over your own information. Please read this document fully before creating a zk999 account.
These six cards summarise the most important aspects of how zk999 handles your personal information. They are not a substitute for the full policy below.
zk999 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing and regulatory compliance. We do not collect data speculatively or for profiling purposes beyond what is required to operate the platform.
Every data exchange between your device and the zk999 platform is protected by 256-bit SSL encryption. Your CNIC details, payment information and account credentials are stored in encrypted form and are never transmitted in plain text under any circumstances.
zk999 does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the zk999 platform ecosystem and is shared externally only where legally required or where you have given explicit consent.
Registered players on zk999 have the right to access the personal data we hold about them, request corrections, and in certain circumstances request deletion. You can exercise these rights at any time by contacting our support team at [email protected].
zk999 uses cookies to maintain session continuity, remember your preferences and analyse platform usage patterns. We do not use third-party advertising cookies. You can manage your cookie preferences through your browser settings at any time.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
zk999 ("the Platform", "we", "us", "our") operates the online gaming platform accessible at zk999.pro, offering sports betting, live casino, slots, lottery, coin games and related services to registered players primarily based in Pakistan. In the course of providing these services, zk999 necessarily collects and processes certain personal data belonging to its users ("you", "the Player", "your").
This Privacy Policy ("Policy") sets out in clear terms what personal data zk999 collects, why we collect it, how it is used and protected, how long it is retained, and the rights you hold over your own information. This Policy should be read alongside the zk999 Terms and Conditions, which are incorporated by reference.
By registering an account on zk999, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the zk999 platform.
For the purposes of applicable data protection principles, the data controller responsible for your personal data is the zk999 platform operator. The platform is operated under the brand name zk999 and is accessible at zk999.pro. All data-related enquiries, access requests and complaints should be directed to our designated Data Protection contact:
zk999 takes its responsibilities as a data controller seriously. We have implemented internal policies, technical safeguards and staff training procedures to ensure that personal data is handled lawfully, fairly and transparently at all times.
zk999 collects personal data across several categories depending on your interaction with the platform. The table below summarises the categories of data we collect and specific examples within each category:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan or photograph | Mandatory (KYC) |
| Contact Data | Email address, mobile phone number, city of residence (e.g. Karachi, Lahore, Islamabad) | Mandatory |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details (HBL, UBL, Meezan Bank), transaction history, deposit and withdrawal amounts in PKR | Mandatory |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic |
| Usage Data | Games played, bet amounts, win/loss records, session durations, pages visited on zk999.pro | Automatic |
| Communications Data | Support tickets, live chat transcripts, emails sent to [email protected] | When applicable |
| Marketing Preferences | Opt-in/opt-out choices for promotional emails and SMS notifications | Optional |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is required for CNIC-based age and identity verification.
zk999 collects personal data through the following means:
zk999 uses your personal data only for the purposes listed below. We do not process personal data in ways that are incompatible with these stated purposes without first notifying you and, where required, obtaining your consent.
zk999 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
zk999 does not sell your personal data. We share personal data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose:
In some cases, personal data processed by zk999 may be transferred to, or accessed by, entities located outside Pakistan — for example, where game content providers or technology infrastructure partners are based in other countries. Where such transfers occur, zk999 takes steps to ensure that an adequate level of protection is applied to your personal data, including through the use of contractual safeguards such as data processing agreements.
zk999 does not transfer personal data to jurisdictions that do not provide an adequate standard of data protection without first implementing appropriate contractual, technical and organisational safeguards. If you have questions about specific international transfers, please contact us at [email protected].
zk999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory compliance |
| Financial transaction records | 5 years after each transaction | Financial regulation and audit requirements |
| KYC documents | 5 years after account closure | Regulatory compliance |
| Customer support records | 3 years after resolution | Dispute resolution and quality assurance |
| Technical and usage logs | 12 months on a rolling basis | Security monitoring and fraud detection |
| Marketing preferences | Until you opt out or close your account | Consent-based communications |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.
zk999 implements a multi-layered approach to data security designed to protect your personal information against unauthorised access, disclosure, alteration, accidental loss or destruction. Our security measures include, but are not limited to:
zk999 uses cookies and similar tracking technologies on the zk999.pro website to enhance your experience, maintain session continuity and understand how players interact with the platform. The following types of cookies are used:
zk999 does not use third-party advertising cookies or behavioural tracking cookies that build cross-site profiles of your browsing behaviour. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the zk999 platform.
Subject to applicable data protection principles and any overriding legal obligations, you have the following rights in respect of the personal data zk999 holds about you:
To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request. We may need to verify your identity before processing your request.
The zk999 platform is strictly prohibited for use by any person under the age of 21 years. zk999 does not knowingly collect personal data from individuals under 21. The age and identity verification procedures we apply during account registration and KYC are specifically designed to detect and prevent underage registrations.
If zk999 becomes aware that personal data belonging to a person under 21 years of age has been collected, we will take immediate steps to delete that data and permanently close the associated account. Any funds held in such an account will be handled in accordance with our responsible gaming procedures.
zk999 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they affect your rights or the way we process your personal data in a significant way — we will notify you by posting a notice on the zk999.pro homepage and/or sending a notification to your registered email address at least 14 days before the changes take effect.
Minor updates such as typographical corrections or clarifications of existing practices may be made without prior notice. The "Last Updated" date at the top of this document will always reflect the most recent version of the Policy.
Your continued use of the zk999 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you must stop using the platform and request account closure.
If you have any questions, concerns or requests relating to this Privacy Policy or the way zk999 handles your personal data, please contact our Data Protection team using the details below:
Please include your registered zk999 username in all correspondence to allow us to locate your account and respond accurately to your query.
Now that you understand how zk999 protects your data, join Pakistan's most trusted online gaming platform. Enjoy cricket betting, live casino, slots and more — all in PKR with JazzCash and EasyPaisa. Your data stays safe with us. 21+ only. Play responsibly.